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| Returns & Exchanges |
EVE'S GIFT UNLIMITED EXCHANGES POLICY
We know that buying on-line you're going to want to be sure that your new lingerie is exactly what you wanted, so we have a simple and straightforward policy on returns and exchanges...
If for any reason you are not 100% happy with your purchase, send it back and we will replace or refund as you wish.
We will not charge you postage a second time (Australian customers only)
We will happily do this as often as you wish, so that you can be sure of getting the right fit. And if you'd like some expert advice we'll get one of our experienced fitters to give you a call.
Having said that here's the smallprint...
* returns must be made within 21 days of dispatch from us.
* items for return must be clean and unwashed, and must have the original tags attached and intact.
* items must be in original condition and accompanied by original receipt, and your completed Eve's Gift return form.
* (if you've lost the form we sent you, you can download a printable version here...)
* return postage and packaging is at your risk, we recommend that you use Australia Post, and register and insure your property.
* postage is non-refundable. (outside Australia postage is charged for returns)
* if insufficant postage is attached to your return we will deduct the amount we have to pay from your return, and charge you an administration fee of $10.00 (so please pay your postage!)
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